Wednesday 14 September 2016

LRT disruptions raising doubts

LRT disruptions raising doubts

FAILURE to keep train schedules predictable is not going to endear the light rail transit (LRT) system to passengers. This is an unacceptable possibility for what is, in effect, the backbone of the much touted integrated public transportation system meant to solve the Greater Kuala Lumpur traffic congestion. For as long as passengers have no confidence that the system is reliable and works like clockwork, they will refuse to use the service, especially at peak hours. Unfortunately, the system has done exactly this; letting passengers down when it is most needed, leaving many stranded.

Urgent need to restore public confidence in LRT service, says minister

There is an urgent need to restore public confidence in the LRT service as the KPI target for morning ridership is more than 500,000 people, says Datuk Seri Liow Tiong Lai. The Transport Minister said the recent rail service breakdown – twice in a week – did not augur well on the country’s public transportation system.“The people’s have high hopes and expectations of the country’s LRT services.“The breakdown should not have occurred and we hope Prasarana Malaysia Berhad can give a good explanation. “When you have this kind of hiccup, you must quickly explain, upgrade and take steps to regain public confidence to continue using public transport,” he said.



References:New Straits Times The Straits Times

There's numerous complains at LRT official twitter account @AskRapidKL showing that passengers were disappointed and frustrated with LRT service. 


If your organization were facing this kind of situation, what would you do?

How would it affect your customer satisfaction and loyalty?

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Date: 4,5 and 6 October 2016

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Sunday 21 August 2016

UPS (Uninterruptible Power Supply), Power Sag Protection and Power Stabilizer For Mission Critical Electronic Equipment: Operations and Maintenance Masterclass





We are organizing
UPS (Uninterruptible Power Supply), Power Sag Protection and Power Stabilizer 
For Mission Critical Electronic Equipment: 
Operations and Maintenance Masterclass



Date: 4,5 and 6 October 2016
Venue: Seri Pacific Hotel, Kuala Lumpur


This course is HRDF 100% Claimable
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Register before 9th September to enjoy 5% Merdeka discount !






COURSE INTRODUCTION
Mission Critical is defined as any factor of a system that is vital to business operation. Depending on the nature of business, power supply, internet connection, water supply etc. could be one of the “mission critical” factors that if interrupted or failed, will cause catastrophic impact on business operations.
Service reliability and power quality have developed into growing concerns for many industrial facilities, especially with the increasing sensitivity of electronic equipment and automated controls. Although utilities do their best to supply reliable, high-quality power, periodic sags and surges on utility lines will continue to be a fact of life. Even a brief shutdown of a process equipment can result in large additional production costs.
Many types of electronic equipment are sensitive to voltage anomalies. Most of this equipment is used in applications that are critical to overall process, which can lead to very expensive downtime when voltage anomalies occur. Very few utilities, anywhere in the world, escape any type of voltage anomalies. Even those with total underground systems in a small geographic area such as Singapore suffers from voltage sags.
Voltage anomalies may cause a need for replacement, repair, reprogramming, rerun or even a total defect of the program in progress. Voltage anomalies occurrence will result in lost of time as well as money and they can be a significant problem for large commercial customers as well. All type of anomalies can be completely eradicated with the proper power conditioning equipment, properly installed, operated and maintained. Most of these events can be eliminated through the correct use of relatively inexpensive protection equipment.

BENEFITS OF ATTENDING
ü  Greater depth of understanding on UPS, power system and stability for more efficient operation and maintenance
ü  In depth understanding of power sag – causes, sources, effects, solutions
ü  Obtaining comprehensive and thorough information on protection of mission critical equipment against power sag for efficiency
ü  Highlighting impact of low power quality on mission critical facilities
ü  Discussing on different types of power stabiliser which will best suit different type of mission  critical electronic equipment
ü  Selection and installation criteria, maintenance and error detection, Installation and wiring concerns
ü  Discovering concept of energy saving power regulation as well as international standards and guidelines on power stabilisation at industrial sites
ü  Designing of a comprehensive power sag protection system for a given large-scale installation

WHO SHOULD ATTEND?
This course is designed to provide comprehensive understanding on operations and maintenance of UPS, power sag protection and power stabilizer for mission critical electronic equipment to Directors, Managers, Heads, Senior Personnel of
•Electrical & Electronic Engineers
•Safety Professionals
•Maintenance Engineers
•Instrumentation & Control Engineers
•Project Engineers
•Power System Protection & Control Engineers
•Consulting Engineers
•Electrical & Instrumentation Technicians & Chargeman
From all industries and services, especially organisation that consume and require stable and high power quality to ensure mission critical electronic equipment is running at full capacity 24/7.